Welcome to MOSNO. These Terms of Service govern your use of our website and your interaction with our products, services, and content. By browsing, shopping, or engaging with us, you agree to the terms outlined below.

1. Who We Are

We’re a UK based brand blending cross seasonal style with elevated skiwear and lifestyle essentials. If you have any questions, reach out to us at wearmosno@gmail.com. We’re here to help.

2. Using Our Site

You must be at least 18 years old (or have parental permission) to place an order. All information you provide must be accurate and up to date. We reserve the right to refuse service or cancel orders if we suspect misuse or fraud.

3. Product Details

We aim to represent our products as clearly as possible, but please note:

• Colours may vary slightly due to screen settings
• Availability is subject to change
• Some items are made to order and may have longer lead times

4. Orders & Payments

Once you place an order, you’ll receive a confirmation email. Payment is securely processed via trusted third party providers. We reserve the right to cancel or refund orders due to stock issues, pricing errors, or other unforeseen circumstances.

5. Shipping & Delivery

We ship across the UK, with special exceptions for international orders. Please contact us before purchasing. Delivery times are estimates and may vary. We’re not liable for delays caused by couriers or customs.

6. Returns & Refunds

Please refer to our Refund Policy for full details. In short:

• You have 14 days to request a return
• Items must be unworn, unused, and in original packaging
• Sale and made to order items are final sale
• Digital downloads are non-refundable
• Return shipping costs are deducted from your refund
• Contact us to initiate a return, we’ll provide the return address within 48 hours

7. Intellectual Property

All content on our site, including images, logos, and designs, belongs to MOSNO. You may not copy, reproduce, or use it commercially without permission.

8. Privacy

We respect your privacy. Please see our Privacy Policy for how we collect, use, and protect your data.

9. Liability

We’re not liable for indirect losses, delays, or issues beyond our control (e.g., strikes, weather, or courier disruptions). Our liability is limited to the value of your purchase.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page, and continued use of our site means you accept the updated terms.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled in UK courts.

 

SMS Terms & Conditions

By subscribing to our SMS updates, you agree to receive occasional texts from MOSNO. Think product drops, exclusive offers, and seasonal updates. 

What You’re Signing Up For

• Occasional promotional messages, pre sale and launch alerts, and brand updates

• Sent via automated systems to the mobile number you provide

• Message frequency may vary 

Opting In

• You opt in by entering your mobile number at checkout or via our website

• You confirm you’re the account holder or have permission to use that number

Opting Out

• You can unsubscribe anytime by replying STOP to any message

• You’ll be removed from our SMS list immediately. No questions asked

Costs

• Message and data rates may apply depending on your mobile provider

• We’re not responsible for any charges incurred from receiving our texts

Privacy

• We respect your privacy. Your number is used solely for SMS communications

• We never sell or share your data with third parties

• For more, check out our Privacy Policy

UK & EU Compliance

• Our SMS service complies with GDPR and UK data protection laws

• You have the right to access, update, or delete your data - just email us at wearmosno@gmail.com